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Payment Policy

This Payment Policy explains the payment methods accepted on the PILFORM website and the conditions under which payments, orders, and transactions are processed.

PILFORM is operated by BSECOM GROUP LLC.


1. ACCEPTED PAYMENT METHODS

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • PayPal

The availability of certain payment methods may vary depending on your location, device, currency, or payment provider.

Additional payment methods may be introduced, modified, or removed at any time.


2. SECURE PAYMENT PROCESSING

Payments made through our website are processed using secure third-party payment providers and encrypted payment technologies.

Where applicable, payment processors used in connection with our Services are required to maintain appropriate payment security standards, including PCI-DSS requirements.

PILFORM and BSECOM GROUP LLC do not store complete payment card information on their own servers.

Payment credentials and transaction data are processed directly by authorized payment service providers.


3. PAYMENT AUTHORIZATION

By submitting payment information through our website, you represent and warrant that:

  • you are authorized to use the selected payment method;
  • the payment information provided is accurate and complete;
  • the billing information provided is correct;
  • sufficient funds or credit are available to complete the transaction; and
  • the transaction does not violate any applicable law or payment provider terms.

We reserve the right to refuse, suspend, or cancel an order if:

  • payment authorization fails;
  • payment cannot be verified;
  • the transaction is declined by the payment provider;
  • fraudulent or unauthorized activity is reasonably suspected; or
  • additional verification is required and cannot be completed.

4. ORDER CONFIRMATION

Payment may be authorized or charged when your order is successfully submitted, depending on the payment method and payment provider used.

An order will not be processed for fulfillment until the required payment authorization or verification has been completed.

Once your order has been successfully placed, you will receive an order confirmation at the email address provided during checkout.

An order confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to cancel or refuse an order where permitted under our Terms of Service.


5. FRAUD PREVENTION AND VERIFICATION

To protect our customers, our business, and our payment partners, transactions may be subject to fraud prevention and security checks.

In certain circumstances, we may request additional information to verify:

  • the identity of the purchaser;
  • billing information;
  • shipping information;
  • ownership or authorization of the payment method; or
  • other information reasonably necessary to validate the transaction.

Orders may be delayed, suspended, or cancelled if verification cannot be completed.


6. CURRENCY

Prices may be displayed in different currencies depending on your location, selected market, or website settings.

The final transaction currency will be displayed during checkout where applicable.

If your payment method is denominated in a different currency, your bank, card issuer, PayPal, or other payment provider may apply:

  • currency conversion charges;
  • foreign exchange fees;
  • international transaction fees; or
  • other processing fees.

These fees are determined by the relevant financial institution or payment provider and are not controlled by PILFORM or BSECOM GROUP LLC.


7. TAXES AND ADDITIONAL CHARGES

Applicable taxes, shipping charges, duties, or other fees may be calculated and displayed during checkout where applicable.

Customers may also be responsible for customs duties, import taxes, or other governmental charges imposed by the destination jurisdiction unless otherwise stated.

Any charges imposed directly by a bank, card issuer, or third-party payment provider are the responsibility of the customer.


8. FAILED OR DECLINED PAYMENTS

If your payment is declined, your order may not be completed or processed.

Payment attempts may be declined for reasons including:

  • insufficient funds;
  • incorrect payment details;
  • expired payment methods;
  • billing address mismatches;
  • fraud prevention measures;
  • card issuer restrictions; or
  • payment provider security controls.

If a payment is declined, you may attempt to use another available payment method or contact your payment provider for further information.


9. REFUNDS

Approved refunds will generally be issued to the original payment method used for the transaction.

Refund processing times may vary depending on your bank, card issuer, PayPal, or other payment provider.

Additional information regarding refund eligibility, processing, and timing is available in our Return & Refund Policy.


10. PAYMENT DISPUTES AND CHARGEBACKS

If you believe that a billing or payment error has occurred, we encourage you to contact us first at:

help@pilforme.com

We will make reasonable efforts to review and resolve legitimate payment concerns promptly.

Nothing in this section limits any rights you may have under applicable law or through your bank, card issuer, or payment provider.

Where a chargeback or payment dispute is initiated, we may provide relevant transaction, order, delivery, and communication records to the payment provider as part of the dispute resolution process.


11. PAYMENT PROVIDER TERMS

Certain payment methods may be subject to additional terms, conditions, privacy policies, and eligibility requirements established by the relevant payment provider.

By selecting a third-party payment method, you may also be agreeing to the applicable provider’s terms.

PILFORM and BSECOM GROUP LLC are not responsible for independent decisions made by banks, card issuers, payment processors, or other financial institutions, except where otherwise required by applicable law.


12. CHANGES TO THIS PAYMENT POLICY

We may update this Payment Policy from time to time to reflect changes to:

  • accepted payment methods;
  • payment processors;
  • checkout functionality;
  • fraud prevention procedures;
  • applicable legal requirements; or
  • our business practices.

The most current version of this Payment Policy will be published on this page.


13. CONTACT INFORMATION

For questions regarding payments, billing, transaction issues, or refunds, please contact:

PILFORM
Operated by BSECOM GROUP LLC

30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: help@pilforme.com